PRIVACY POLICY
Last updated: October 2025
This information is prepared pursuant to Regulation (EU) 2016/679 (“GDPR”) and Legislative Decree 196/2003 as amended by Legislative Decree 101/2018.
This policy describes how we collect, use, store, and protect the personal data of users who visit or make purchases on the www.silkincom.com website.
(hereinafter “the Site”).
1. Data Controller
The Data Controller is:
Marco Dibenedetto, owner of the sole proprietorship SILKinCOM
Registered office: Via Giuseppe Verdi 2/B, 22072 Cermenate (CO), Italy
Tax Code: DBNMRC80E04C933Q
VAT number: 03786790133
REA number: CO – 333010
Email: silkincom.business@gmail.com
2. Type of data processed
The Data Controller processes the following personal data:
Identification and contact information (name, surname, email, telephone number, address)
Shipping and billing information for order fulfillment
Payment data (managed by third-party providers such as Wix Payments and PayPal)
Browsing data (IP address, browser type, access times, pages visited)
Data collected through cookies, Google Analytics, Meta Pixel, Pinterest Tag and marketing tools
Data provided voluntarily by the user through contact forms or by subscribing to the newsletter
3. Purpose of processing and legal bases
The data is processed for the following purposes:
Purpose Legal basis
Order fulfillment, shipments and payments Contract execution
Management of requests via contact forms Execution of pre-contractual measures
Sending newsletters and promotional communications Explicit user consent
Statistical analysis and site improvement Legitimate interest of the Data Controller
Remarketing and personalized advertising (Meta, Google) Explicit user consent
4. Processing methods
Data processing is carried out using computerized, electronic, and paper-based tools, in compliance with the principles of lawfulness, fairness, and transparency.
Appropriate technical and organizational measures are adopted to guarantee the security and confidentiality of personal data.
5. Data recipients
The data may be communicated to:
The Data Controller's collaborators (e.g. accountant, marketing agency, freight forwarders)
External service providers such as:
Wix.com Ltd. (website hosting and management platform)
Wix Payments / PayPal (payment management)
Packlink (shipping)
Google Ireland Ltd. (Analytics)
Meta Platforms Ireland Ltd. (Pixel Facebook/Instagram)
Pinterest Europe Ltd. (Pinterest Tag)
All designated individuals are bound to respect confidentiality and applicable regulations.
6. Transfer of data abroad
The Site sells and ships worldwide.
Some data may be transferred to non-EU countries (e.g., the United States, the UK, Switzerland) through suppliers who adhere to the standard contractual clauses approved by the European Commission, guaranteeing an adequate level of data protection.
7. Retention period
Purchase and billing data: for the duration necessary to execute the contract and for tax obligations (10 years).
Newsletter data: until consent is revoked or cancellation is requested.
Browsing data: for the period necessary for anonymous statistical processing.
8. Minimum age of users
The Site's services are intended for users aged 18 or over.
Purchases by minors are permitted only with the authorization and under the supervision of a parent or legal guardian.
9. Rights of the interested party
The user may exercise the rights provided for in Articles 15–22 of the GDPR at any time, including:
access to your personal data;
rectification or deletion;
limitation of processing;
opposition to processing;
data portability;
withdrawal of consent (without prejudice to the lawfulness of processing based on consent before its withdrawal).
Requests can be sent to:
silkincom.business@gmail.com
10. Cookies and tracking tools
The Site uses its own and third-party technical and profiling cookies.
For more information, see the dedicated Cookie Policy and consent banner.
11. Updates
The Data Controller reserves the right to modify or update this policy at any time.
Any changes will be posted on this page with the update date.