Our commitment
SILKinCOM is committed to making its website accessible to as many people as possible, regardless of technology or ability. We follow the WCAG 2.1 level AA guidelines and align with the European Accessibility Act (EU Directive 2019/882, in force since 28 June 2025).
Conformance status
The site is partially conformant with WCAG 2.1 AA: most content meets the criteria, while some areas are under continuous improvement.
What we have in place
- Semantic structure with heading hierarchy and a page language attribute.
- Alternative text on product images.
- Keyboard navigation and visible focus indicators.
- Explicit labels on form fields.
- Responsive layout, readable on mobile and at up to 200% zoom.
- Care for text/background contrast.
Known limitations
Some third-party components (for example payment modules) may not be fully accessible; we are working with our providers to improve them. If any part of the site is not accessible to you, contact us and we will provide the content or assistance in an alternative form.
Feedback and assistance
If you experience any difficulty using the site, or need content in an accessible format, email us at
info@silkincom.com. We aim to reply within a few business days.
Last updated
This statement was last updated on 8 September 2026.